Questions parents often ask

If your child is between 3 and 12 and you're noticing big feelings, behavior changes, or a hard transition they're struggling to move through, play therapy is often a great fit. Kids don't always have the words to explain what's going on inside — play gives them another way to show it. If you're not sure, email me and we can talk through what you're seeing.

It depends on your child and what brought you in. Some families see meaningful shifts in a few months; others benefit from a longer, steady rhythm of sessions. We'll check in regularly on progress so therapy never feels open-ended without a plan.

Yes — you're a partner in this work, not a bystander. Alongside your child's sessions, I offer parent consultations to share what I'm noticing, answer your questions, and give you practical tools to use at home.

Keep it simple and low-pressure. You might say something like, "You're going to visit a special room with toys and a grown-up named Katie who helps kids talk about their feelings through play." Avoid framing it as a punishment or something is "wrong" with them — it's a place just for them.

Ad Astra Therapy is currently a private-pay practice. A superbill for out-of-network reimbursement may be available upon request — email me and we can talk through the details.

The first session is about comfort, not diving straight into hard topics. Your child gets to explore the playroom and get to know me at their own pace, while I begin to understand how they play, communicate, and cope. Visit the Services page for a full walkthrough.

No — sessions are in person only, at our office in the Bloom Learning Village in Austin, TX. Play therapy relies heavily on a consistent physical space, so virtual sessions aren't currently offered.

If it turns out your child's needs are outside what I'm able to support, I'll help you find a provider who's a better match — you won't be left to search on your own.

Your experience matters. While most concerns between a client and counselor can be resolved directly — and you're always welcome to reach out with feedback or constructive criticism — the State of Texas provides formal channels should you wish to file a report. For concerns about fraudulent business practices, contact the Attorney General's Office through the Texas consumer complaint portal. If you believe a clinician has violated their code of ethics or the scope of their licensing regulations, contact the licensing board: the Texas Behavioral Health Executive Council, whose 24-hour, toll-free investigations and complaints line is (800) 821-3205.

Records are required to be retained for 7 years, or 5 years after a former child client has turned 18. You may request a copy of your records by contacting me directly or through the client portal. Administrative charges may apply.